Campabout Oz Rentals AU Rental Terms for travel between 01-Apr-2009 and 31-Mar-2011 TERMS AND CONDITIONS
This document contains a brief summary of Campabout OZ rental conditions. The full conditions of the rental contract apply. All prices quoted in this document are in Australian dollars. Rates and conditions quoted in our price list and/or documentation are subject to change without notice.
RENTAL DAYS CALCULATION / VEHICLE COLLECTION & RETURN SERVICE
Minimum rental period of 7 days is required in peak season.
Campabout Oz is located at 198 Hampden Road, Nedlands during the hours of 9am – 5pm on weekdays, 9am – 12pm on Saturdays, Sundays and public holiday service can be made by arrangement only (fee may apply).
When calculating the number of days a vehicle is rented, the first day of vehicle handover is counted as day one of the rental, regardless of the time of day. The day of the vehicle's return is counted as the final day of the rental. Date and time of vehicle returns will be arranged prior to departure. Refunds are not given for unused portions of the rental due to early return of vehicles.
RENTERS IDENTIFICATION
The person making the rental payment must be named on the Rental Agreement as the Renter regardless of whether they have a driving licence or not. Others may be co-named as Renters.
International customers must supply a valid Drivers Licence, valid Passport and credit card or cash payment.
National customers paying by credit card for rental and bond must supply a valid Drivers Licence. The credit card transaction requires full authorisation for both rental and bond. Customers paying by cash must supply a valid Drivers Licence and another form of identity must be sighted and noted on Rental Agreement. These may include current non-mobile telephone accounts, current council rate notice, water or electricity invoice or a current bank account statement.
LATE RETURNS
Should the hirer wish to extend the vehicle rental period during hire, permission must be granted by Campabout OZ at least 5 days prior. Unauthorised late returns will incur a double daily rate charge for each day the vehicle is not returned.
The hirer will be charged AU$20/hour, or part thereof, each hour the vehicle is returned late on the final day of hire. Should the vehicle be returned later than 8:00pm, a full daily rental rate will be charged.
ONE-WAY RENTALS
Perth - Broome - Perth = AU$750
Perth -Dawin - Perth = AU$350
OTHER FEES:
Broome - Broome Surcharge = AU$450
Cleaning Fees inside vehicle up to = AU$150
Cleaning Fees outside = AU$150 (Water Restrictions Australia wide)
INCLUDED IN RENTAL RATES
Unlimited kilometres.
Living equipment (e.g. pillows, towels, sheets, cooking equipment and cutlery).
Extra driver fees.
24hr nationwide RAC road side assistance (quote registration number).
Basic road map.
Outdoor chairs and table.
Outdoor portable shower
OFFICE HOURS
Monday to Friday: 9.00am – 5.00pm
Saturdays: 9.00am – 12.00pm
Sundays and Public Holidays: by arrangement only
Address: 198 Hampden Road, Nedlands
VEHICLE INSURANCE EXCESS
Registration Third Party Insurance covers Personal Injury in most cases; however, Campabout OZ recommends that all clients take out Personal Injury Travel Insurance. All damage to the vehicle or to the property of a Third Party is fully covered by insurance. The first AU$4,500.00 (“the excess") of the cost of damage to Third Party property or to the rented vehicle is the hirer's responsibility (includes single vehicle accident, windscreen and/or tyre damage new replacements, towing and/or recovery costs, vehicle theft, fire or break-in). Also included in this expense is the cost of the daily rental for the period the vehicle is unavailable due to accident repairs. The excess applies to each claim, not each rental.
In the event of an accident, regardless of who is at fault, the excess is applicable and must be paid when the accident is reported, not when the rental is completed. If Campabout OZ successfully recovers the cost of the damages from the Third Party, the excess will be refunded. It should be noted that Third Party Claims can take an indefinite amount of time to be resolved. Campabout OZ cannot foresee the outcome of these claims as these decisions are made by the Insurance Company and the Third Party, whether they are insured or not.
In most situations, the excess of AU$4,500.00 can be reduced by purchasing one of the following options.
Option 1 - Collision Damage Waiver (CDW)
|
Option 1 - Collision Damage Waiver (CDW) | |
Vehicle |
2 Wheel drive Campervan |
4 Wheel drive Campervan / 6 Berth Motorhome | |
Cost |
$15 per day |
$25 per day | |
Excess |
AU$1850 |
AU$1850 | |
Bond |
AU$1850 |
AU$1850 |
The first $1,850.00 of all accident costs is the hirer's responsibility (except for the "Exclusions" listed below), including damage to Third Party property or to the rented vehicle (includes single vehicle accident, windscreen and/or tyre damage with new replacements, towing and/or recovery costs, vehicle theft, fire or break-in). Also included in this expense is the cost of the daily rental for the period the vehicle is unavailable due to accident repairs. The excess applies to each claim, not each rental.
Option 2 - Maxi Cover
|
Option 2 - Maxi Cover | |
Vehicle |
2 Wheel drive Campervan |
4 Wheel drive Campervan / 6 Berth Motorhome | |
Cost |
$25 per day |
$35 per day | |
Excess |
AU$350 |
AU$350 | |
Bond |
AU$350 |
AU$350 |
The hirer will pay an excess to the maximum of $350.00 for a 2 Wheeldrive and 4 Wheeldrive (except for "Exclusions" listed below) for any damage to the vehicle or property of a Third Party.
EXCLUSIONS
1.The above mentioned options do not cover vehicle damage caused by water submersion or salt water damage.
2.Regardless of the option taken, the hirer is responsible for any costs involved when retrieving or recovering a vehicle that has become bogged.
3.Regardless of option taken, the hirer is responsible for any overhead or underbody damage.
4.Regardless of the option taken, should a tyre puncture occur on the 2WD campervan when not driving on a sealed road, the hirer is responsible for any costs involved with retrieving or recovering the vehicle and changing/repairing the tyre(s).
5.Personal belongings are not covered by insurance and it is recommended that the hirer does not leave valuables in the vehicle unattended and that personal insurance is obtained.
6.The above mentioned options are null and void should the terms of the Rental Agreement be breached. The total cost of any damage is the hirer's responsibility. This includes any damage caused by wilful conduct and driving under the influence of alcohol or drugs.
7.The above mentioned options do not cover the mistaken use of diesel or petrol fuel. The hirer is responsible for all associated cost.
8.The hirer is responsible for the cost of key replacements, puncture repairs and tyre replacement if necessary.
9.The hirer is responsible for the cost of a replacement petrol cap.
10.Should a windscreen chip occur during the rental a minimum AU$60 fee will apply however if the chip is unrepairable the hirer is responsible for a windscreen replacement.
DRIVERS LICENCES & AGE QUALIFICATIONS
Campabout OZ acknowledges all current non-provisional Australian licensees. International visitors are permitted to use recognised current licences issued by their country of residence or an international driver's permit. It is illegal for Campabout OZ to rent vehicles to drivers under 21 years of age. International travellers, for identification purposes, are required to produce a valid passport at the time of vehicle pickup.
VEHICLE SECURITY DEPOSIT
A vehicle security deposit is payable on receipt of the vehicle. The amount of this deposit is determined by what excess option is taken. Should the standard option be selected, the security deposit is AU$4,500.00 payable by cash, Traveller's Cheque, or credit card. A credit card deposit is debited from this account immediately. The security deposit will be refunded 4 weeks after the rental is completed. Campabout Oz is not responsible for any bank charges imposed by banks.
If Collision Damage Waiver has been taken, the Security Deposit is AU$1,850.00 payable by cash, Traveller's Cheque or credit card. If paid by credit card the AU$1,850.00 Security Deposit will be debited.
If Maxi Cover has been taken, the Security Deposit is AU$350.00 for a 2 Wheeldrive and 4 Wheeldrive payable by cash, Traveller's Cheque or credit card (an imprint only will be taken).
The security deposit is fully refundable if the vehicle is returned on time, undamaged (after an inspection has been conducted at the time of a full detail), with a clean interior/exterior and with full fuel tanks (fuel being petrol or diesel). Where Collision Damage Waiver and Maxi Cover has been taken, the credit card imprint will be held by Campabout Oz for a period of 4 weeks to ensure no traffic infringements have been incurred.
VEHICLE RETURN
Campabout OZ Pty Ltd will retain a minimum AU$150 additional cleaning fee if the vehicle is not returned with a clean interior/exterior and 4 wheel drive vehicles are not free of mud. Not returning the vehicle with full petrol or diesel tanks will result in refill charges that will be advised upon return of the vehicle. PLEASE NOTE THERE WILL BE NO EXCEPTIONS. Closest car wash to Perth office is located on cnr Stirling Hwy & Goldsworthy Rd in Claremont.
SMOKING
There is strictly a no smoking policy in all Campabout Oz vehicles. Breach of this condition will result in addition cleaning fees.
INFRINGEMENTS
Campabout OZ reserves the right to charge the hirer for any speeding, parking fines, associated administration costs (AU$60 per fine) and/or accidents including third party property damage not reported on return of the vehicle.
EXCHANGE RATE / CURRENCY VARIATIONS
All credit card transactions are in Australian dollars. Where exchange rate fluctuations occur, there may be a slight variance in the amount refunded compared to the amount initially charged. Campabout OZ does not accept any responsibility for exchange rate variances.
CREDIT CARDS
The credit card holder will be jointly and severally liable as the hirer when a credit card is used as payment. Campabout OZ accepts the following credit cards: Visa Card, Mastercard, Bankcard. A 2% credit card charge applies to all credit card transactions.
CHANGE OF DROP-OFF DESTINATION
Should the hirer want to change the drop-off destination after the rental has begun, authorisation must be obtained from Campabout OZ 5 days prior to vehicle drop-off. Additional charges will apply.
ROAD RESTRICTIONS
2 Wheel Drive vehicles can only be driven on sealed/bitumen roads.
4 Wheel Drive vehicles can be driven on 4WD main/major recognised unsealed roads.
4 Wheel Drive vehicles may only travel to the following areas with the written permission of Campabout OZ: Simpson Desert, Strzelecki Track, Gunbarrel Highway, Cape York, the Bungle Bungles, Oodnadatta Track, Birdsville Track, Tanami Track and Gibb River Road. Permission being granted is subject to weather and road conditions. The distance to nominated destinations in relation to the length of the hire period will also be considered. Our vehicles are not permitted on the Canning Stock Route, the Lost City in Litchfield Park and the Telegraph Road section of the road to Cape York.
4WD vehicles are prohibited to travel off Mainland Australia (e.g. Fraser, Moreton and Kangaroo Islands etc).
Campabout OZ reserves the right at its own discretion to restrict vehicle movement in certain areas due to adverse road and/or weather conditions and the distance to scheduled destinations in relation to the length of the hire period.
EPIRB
EPIRB unit only to be used in life threatening situations. Deliberate misuse may incur a severe penalty. Any costs incurred due to the inappropriate activation of an EPIRB unit is a matter between the renter and the Search and Rescue Authorities and does not involve Campabout OZ. In case of a severe emergency, please remain with your vehicle until located by the Search and Rescue Authorities. This may take up to 48 hours.
ON-ROAD ASSISTANCE
Any problems relating to the vehicle must be reported to Campabout OZ as soon as possible to give Campabout OZ the opportunity to rectify the problem during the rental. Failure to do so will compromise any claims for compensation. Campabout OZ does not accept liability for any claims submitted after the rental period.
For mechanical breakdowns contact Campabout Oz to enable us to determine the fault and offer assistance. In the event Campabout Oz cannot determine the fault Campabout Oz will authorise you to contact the RAC Roadside Assistance. Please quote your vehicle registration number for membership access. Please keep in mind that, depending on the remoteness of your location, assistance can take up to 24 hours. Should you be travelling outside WA, you will need to quote the following when contacting the RAC: membership number 110180895, standard cover.
REPAIRS
All repairs must be authorised and may be reimbursed. All receipts must be submitted for all repairs or claims will not be paid. Repairs are only approved and reimbursed when the hirer is not responsible for the damage.
CHANGE OF VEHICLE
Should the vehicle booked be unavailable through unforeseen circumstances, Campabout OZ reserves the right to substitute an alternative vehicle without prior notification and at no extra cost. This does not constitute a breach of contract and does not entitle the hirer to a refund.
CANCELLATION FEE
The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:
If cancelled at anytime after booking confirmation is issued, the deposit taken is non-refundable.
If cancelled 33 days prior to pick-up - no fee is charged on the rental balance due.
If cancelled from 32 to 13 days prior to pick-up - 15% of the rental balance due is charged.
If cancelled 12 days or less prior to departure or a No Show - 50% of the rental balance due is charged.
If vehicle is returned early for any reason whatsoever - no refund is given.
TRAVEL INSURANCE
We strongly recommend that clients ensure they take out the highest level of travel insurance. In many cases this will cover any losses incurred if you are forced to cancel your booking.
4KG PROPANE GAS CYLINDER
For your convenience, the 4kg propane gas cylinder is filled prior to the vehicle drop-off. When the vehicle is returned, we require the propane gas cylinder be re-filled and a receipt indicating this purchase. If a receipt is not presented, a AU$30 fee will be charged. Closest place to Perth office to have your gas bottle refilled is “Camping World” which is at 154 Stirling Hwy, Nedlands ( Above IGA )
ADDITIONAL EQUIPMENT & SERVICE
Additional equipment requested at the time of booking may incur extra fees, please enquire. With adequate prior notice, your vehicle can be stocked with groceries by using our shopping service (please note you will be charged the cost of the goods plus a service charge).
VEHICLE SERVICE
In order for Campabout Oz to keep vehicles maintenance up to date, any rental that exceeds 10,000km is in need of a minor service at the expense of the hirer. ( Hi-Tops AU$150.00 – 4WD Bush camper AU$200.00 )
ANIMALS
Animals are not permitted in vehicles. Any indication of an animal being present in the vehicle (ie. animal hair) will incur a AU$150 cleaning fee.
PERSONAL AND COMPANY CHEQUES
Personal and Company cheques are not acceptable for payment.
DISCLAIMER
Illustrations and text in our brochures or website are only a representation of the vehicle depicted. Variances in rental vehicles may occur due to replacements made by Campabout OZ.
NOTE
Campabout OZ reserves the right to refuse any rental at its own discretion.
Terms of booking on this website
Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.75% credit card charge will be added when your payment is processed.
A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Car rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 25.00
To add or remove extras to/from a confirmed booking: 10.00
Motorhome rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 75.00
To add or remove extras to/from confirmed booking: 20.00
The alteration fee will not be charged if your alteration request is not possible.
Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
Campabout Oz Rentals AU Insurance
VEHICLE INSURANCE EXCESS
Registration Third Party Insurance covers Personal Injury in most cases; however, Campabout OZ recommends that all clients take out Personal Injury Travel Insurance. All damage to the vehicle or to the property of a Third Party is fully covered by insurance. The first AU$4,500.00 (“the excess") of the cost of damage to Third Party property or to the rented vehicle is the hirer's responsibility (includes single vehicle accident, windscreen and/or tyre damage new replacements, towing and/or recovery costs, vehicle theft, fire or break-in). Also included in this expense is the cost of the daily rental for the period the vehicle is unavailable due to accident repairs. The excess applies to each claim, not each rental.
In the event of an accident, regardless of who is at fault, the excess is applicable and must be paid when the accident is reported, not when the rental is completed. If Campabout OZ successfully recovers the cost of the damages from the Third Party, the excess will be refunded. It should be noted that Third Party Claims can take an indefinite amount of time to be resolved. Campabout OZ cannot foresee the outcome of these claims as these decisions are made by the Insurance Company and the Third Party, whether they are insured or not.
In most situations, the excess of AU$4,500.00 can be reduced by purchasing one of the following options.
Option 1 - Collision Damage Waiver (CDW)
|
Option 1 - Collision Damage Waiver (CDW) |
|
Vehicle |
2 Wheel drive Campervan |
4 Wheel drive Campervan / 6 Berth Motorhome |
Cost
|
$15 per day
|
$25 per day
|
|
Excess |
AU$1850 |
AU$1850 |
|
Bond |
AU$1850 |
AU$1850 |
The first $1,850.00 of all accident costs is the hirer's responsibility (except for the "Exclusions" listed below), including damage to Third Party property or to the rented vehicle (includes single vehicle accident, windscreen and/or tyre damage with new replacements, towing and/or recovery costs, vehicle theft, fire or break-in). Also included in this expense is the cost of the daily rental for the period the vehicle is unavailable due to accident repairs. The excess applies to each claim, not each rental.
Option 2 - Maxi Cover
|
Option 2 - Maxi Cover |
|
Vehicle |
2 Wheel drive Campervan |
4 Wheel drive Campervan / 6 Berth Motorhome |
|
Cost |
$25 per day
|
$35 per day
|
|
Excess |
AU$350 |
AU$350 |
|
Bond |
AU$350 |
AU$350 |
The hirer will pay an excess to the maximum of $350.00 for a 2 Wheeldrive and 4 Wheeldrive (except for "Exclusions" listed below) for any damage to the vehicle or property of a Third Party.
EXCLUSIONS
1.The above mentioned options do not cover vehicle damage caused by water submersion or salt water damage.
2.Regardless of the option taken, the hirer is responsible for any costs involved when retrieving or recovering a vehicle that has become bogged.
3.Regardless of option taken, the hirer is responsible for any overhead or underbody damage.
4.Regardless of the option taken, should a tyre puncture occur on the 2WD campervan when not driving on a sealed road, the hirer is responsible for any costs involved with retrieving or recovering the vehicle and changing/repairing the tyre(s).
5.Personal belongings are not covered by insurance and it is recommended that the hirer does not leave valuables in the vehicle unattended and that personal insurance is obtained.
6.The above mentioned options are null and void should the terms of the Rental Agreement be breached. The total cost of any damage is the hirer's responsibility. This includes any damage caused by wilful conduct and driving under the influence of alcohol or drugs.
7.The above mentioned options do not cover the mistaken use of diesel or petrol fuel. The hirer is responsible for all associated cost.
8.The hirer is responsible for the cost of key replacements, puncture repairs and tyre replacement if necessary.
9.The hirer is responsible for the cost of a replacement petrol cap.
10.Should a windscreen chip occur during the rental a minimum AU$60 fee will apply however if the chip is unrepairable the hirer is responsible for a windscreen replacement.
Broome depot Broome is a serviced non depot location. Please make you own way to our location at your own expense
OFFICE HOURS
Monday to Friday: 9.00am – 5.00pm
Saturdays: 9.00am – 12.00pm
Sundays and Public Holidays: by arrangement only
All pick ups and drop offs must be made between 8am and 4.30pm. Darwin depot Darwin is a serviced non depot location. There is no physical depot at this location, however we can arrange to deliver your vehicle to you on the day of departure. Please provide us with your address details in Darwin so that we can arrange this with you.
OFFICE HOURS
Monday to Friday: 9.00am – 5.00pm
Saturdays: 9.00am – 12.00pm
Sundays and Public Holidays: by arrangement only.
All pick ups and drop offs must be made between 8am and 4.30pm. Perth depot Perth is a serviced non depot location.
OFFICE HOURS
Monday to Friday: 8.00am – 6.00pm
Saturdays/Sundays: by request
After hours service: Please contact Darragh 0409372110
All pick ups and drop offs must be made between 8am and 6pm
Pick Up and Drop Off Times
Monday - Friday : 8am-6pm
Please Note:
Airport Pickups are possible but are at the discretion of the supplier and by request only. Please do check availability of this service before confirming flight plans. |
